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Petsmart Petshotel Experiences

1580 Views 9 Replies 9 Participants Last post by  MaxandMe
We have a new Petsmart in our area that includes a Petsmart Petshotel. Everything about it looks good, but I'd like to hear from anyone that's used the Petsmart boarding.

Have you been impressed with their level of care?
Does the staff seem professional?
Have you had any negative experiences?

One advantage for me is that the Petsmart is close enough to my home that I could ask a couple of friends or neighbors to do a couple of spot-checks when we're out of town. (One friend is only about 10 minutes away.) Most of the other kennels are 30 minutes or more from my home and it would be a bit much to expect anyone to make a trip to check in on Baxter.

I don't need a boarding kennel yet, but I don't want to stress out the first time we go out of town.

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I have seen ads for the Petsmart hotels but our local Petsmart doesn't offer that service. However, based on all the discussions about Petsmart grooming, I would suspect that just as with the grooming, Petsmart kennels will vary from location to location regarding how much personal attention and care your pup will get. So just because Tate and Erica have had a great experience using them, I'm not sure you could conclude that your experience would be the same. But it could be even better!

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